Privacy Policy

Last Updated: October 26, 2024

1. Introduction

This Privacy Policy explains how Silver Jackpot Resort (“Resort”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information. By accessing or using the Resort's website, you agree to the practices described in this Policy. If you do not agree, please discontinue using the website. Silver Jackpot Resort is committed to protecting your privacy and handling your personal data transparently in compliance with applicable laws in Poland. This policy outlines our practices regarding data collection, usage, and security to ensure your information is protected.

2. Age Restriction

By using this website, you confirm that you are at least 18 years old or the legal age for gambling in Poland. If you are underage, you must not use this website. Accessing the website underage is strictly prohibited and may result in legal consequences. We uphold responsible gambling practices and adhere to all Polish legal requirements regarding age verification.

3. Responsible Gambling

Silver Jackpot Resort is committed to promoting responsible gambling. We encourage our guests to enjoy our casino and resort facilities responsibly. We provide resources and information to help individuals make informed decisions about their gambling habits. If you or someone you know has a gambling problem, we urge you to seek help from professional organizations and support services available in Poland.

4. Information We Collect

We may collect the following categories of information: Personal Data You Provide: name, email address, phone number, address, and any other information you provide when making a reservation, signing up for promotions, or contacting us. Technical Data: IP address, browser type, operating system, device identifiers, access times, and pages viewed on our website. Usage Data: information about your interaction with the website, such as pages visited, navigation paths, clicks, and time spent on pages. Cookies and Similar Technologies: we use cookies to enhance your browsing experience, improve website functionality, analyze traffic, and deliver personalized content. See Section 8 for more details.

5. How We Use Your Information

We process your information for the following purposes: To manage your reservations and provide our services. To improve our website and personalize your experience. To send you promotional offers and updates about Silver Jackpot Resort. To ensure website security and prevent fraud. To analyze website traffic and usage patterns. To comply with legal obligations and regulatory requirements in Poland.

6. Legal Basis for Processing

Under Polish law, we rely on the following legal bases: Consent: when you agree to the use of cookies or sign up for marketing communications. Contract: when processing is necessary to fulfill your reservation or service request. Legitimate Interests: for improving our services, ensuring security, and enhancing user experience. Legal Obligations: when required to comply with Polish laws and regulations.

7. Sharing of Information

We may share your data with trusted third parties, including: Service providers assisting with website hosting, analytics, and marketing. Regulatory authorities, as required by Polish law. Partners providing services within Silver Jackpot Resort, such as spa treatments or restaurant reservations. We do not sell your personal data to third parties.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, remember your preferences, analyze traffic, and deliver personalized content. We comply with Polish regulations regarding cookie usage and provide options for managing your cookie preferences. Types of cookies used include: Strictly Necessary Cookies: required for basic site operation. Functional Cookies: remembering your settings and preferences. Analytical Cookies: understanding how users interact with the website. Advertising Cookies: providing relevant ads and measuring campaign effectiveness. You can manage or disable cookies in your browser or device settings. Some features of the website may not function properly without cookies.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by Polish law. We adhere to Polish data retention regulations to ensure your information is not kept longer than necessary.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures comply with Polish data protection standards.

11. International Data Transfers

If your data is transferred outside of Poland, we ensure appropriate safeguards are in place in accordance with Polish and European data protection laws, such as standard contractual clauses or other approved mechanisms.

12. Your Rights

Under Polish law and GDPR, you have the following rights: Right to access your data. Right to rectification of inaccurate information. Right to erasure (“right to be forgotten”). Right to restrict processing. Right to data portability. Right to object to processing, including for marketing purposes. Right to withdraw consent at any time. To exercise your rights, please contact us (see Section 14).

13. Changes to This Privacy Policy

We may update this Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a new “Last Updated” date.

14. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our use of your personal data, please contact us at: Email: privacy@silverjackpotresort.com